Enquiries on Results
- What should I do if I am unhappy about my examination result?
You must contact the centre where you took the examination. It is the centre’s responsibility to contact BIIAB and make an enquiry about the result. For most of BIIAB's qualifications, the centre will be able to obtain from BIIAB a breakdown of your result. This will show your performance on each of the subject areas of the qualification.
You can also ask the centre to request a manual remark. In the case of BIIAB's Profitable Business Portfolio - you can request your script to be re-marked.
If you are still unhappy with the examination result you can ask your centre to appeal to BIIAB on your behalf.
- What should I do if I want to complain about a BIIAB centre?
If you are dissatisfied with the training or service you have received, you must contact the centre in the first instance so that the centre has the opportunity to put things right. If you are dissatisfied with the response from the centre or you need assistance, please contact BIIAB’s Quality Assurance Department.
